Service rating : I received a phone call from them telling me that one of my charms was out of stock and would I like to double up on another one, once the issue was resolved my delivery arrived the next day.
Product : Charms was perfect for what I wanted them for

Service rating : This is the first pattern I did not like. It is too loose even when you pull it tight. It is too airy. It is pretty but will not endure wearing.
Product : Ios Par Puca is not the best bead for the Russian Spiral. The bracelet will not endure wear.

spoilt rotten is a very apt name as they spoil you rotten by the service you receive & the choice of beads etc

Everything was done well. Certainly I will buy from them again.

Service rating : Ordering online was simple and the goods arrived soon afterwards
Product : Download, good and the pattern looks simple to follow.