Service rating : Absolutely brilliant service, my parcel went missing and they replaced it free of charge with no questions asked. Great selection of materials on their website which is easy to navigate and their customer service are very Helpful and understanding. Product : Love my free gift, I will have many years of use with that. The extras with the membership are so worth the cost and I would recommend anyone to get one.
Service rating : Good pricing on quality brand products.
Efficient customer service.
Fast delivery. Product : Popular brand product I specifically wanted which resulted in my custom with SRB.
Quick efficient service. Kept informed of order when despatched.
Service rating : They should make There instructions more clear when orderimg. I had no idea I was bing charged that his postage charge for a pattern!,,. I think they should have to return that shipping cost immediately! Product : I already have. And I still haven’t received my pattern !
Excellent service and communication , even during these difficult times. A fantastic selection of beads at really great prices. Postage cost was also low compared to others. Would certainly recommend buying from this company.