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|Date||Score||Customer Comment||Our Response|
|26-Dec-2019||Perfect. Just right to attach a Peyote beaded charm||No Comment|
|09-Dec-2019||I had not checked the size and it was smaller than I thought it would be. I will remember to check next time!||No Comment|
|22-Nov-2019||Perfect present||No Comment|
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All feedback received, both positive and negative, is displayed publicly on the Feefo website. Whilst it is wonderful to get glowing reviews, consumers accept that not every company gets it right every time and a company can be measured on how good they are by the way they respond to their clients when things dont quite go perfectly.
Feefo is a wholly independent company, established to provide an opportunity for e-commerce businesses such as to outsource the role of collecting genuine customer feedback about the overall service experience and the quality of the products purchased. None of the feedback received is manipulated or edited to favour the retailer what we receive is what is displayed.