Delivery Info
Royal Mail UK postage is FREE for all UK orders over £30 — or just £20 with a Totally Spoilt Membership. Delivery costs include VAT.
What are your delivery charges?
| Order Value | UK Tracked Standard | UK Tracked Priority | Special Delivery* | Europe | Rest of World |
|---|---|---|---|---|---|
| Up to £29.99 | £3.25 | £4.25 | £9.95 | £5.25 | £10.95 |
| £30 – £49.99 | FREE | £4.25 | £9.95 | £5.25 | £10.95 |
| £50 – £99.99 | FREE | £4.25 | £9.95 | FREE | FREE |
| £100+ | FREE | £4.25 | £9.95 | FREE | FREE |
* Royal Mail Special Delivery orders placed before 12 noon Monday–Friday are prioritised where stock availability allows. Delivery estimates are not guaranteed.
How long will my order take to arrive?
We’re currently dispatching orders within approximately 3–5 working days whilst we complete our warehouse transition and operational updates. We’re working hard to reduce dispatch times back down as quickly as possible.
We prioritise Special Delivery and Totally Spoilt Priority orders first, followed by all remaining orders in the order they’re received.
- UK Tracked Standard — estimated 4–5 working days after dispatch
- UK Tracked Priority — estimated 2–3 working days after dispatch
- Royal Mail Special Delivery — estimated next working day after dispatch where applicable
Do you ship internationally?
Yes — we ship worldwide using trusted Royal Mail international services.
- Europe — £5.25
- Rest of World — £10.95
- FREE Europe delivery on orders over £50
- FREE Worldwide delivery on orders over £100
International delivery estimates vary depending on destination and local customs processing.
What if my order hasn’t arrived?
If your parcel appears delayed or tracking hasn’t updated, please allow up to 10 working days before contacting us.
If your order still hasn’t arrived after this time, please email:
customerservice@spoiltrottenbeads.co.uk
