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Delivery Options Explained.
Standard UK 1st Class
Royal Mail 1st Class – 1-2 Working Days after despatch, FREE when you spend £30.00. We prioritise 1st class orders and aim to pack and despatch your order within 48 hours (excluding weekends and bank holidays)
UK 2nd Class
Royal Mail 2nd Class – 3 Working Days after despatch, FREE when you spend £30.00. We do not prioritise 2nd class orders and you may have to wait a little longer for your order to be despatched if you select this option.
Royal Mail Special Delivery – Next Day
(Order by 2pm Monday-Friday for next day delivery). Please note if your order weighs in excess of 1kg it will be sent by Parcel Force on a next working day tracked service and you will be refunded for the difference in postage costs.
Parcel Force Express – Next Working Day
(Order by 2pm Monday-Friday for next working day delivery by 6pm). Please note Parcel Force do NOT deliver on Saturdays, if you place your order by 2pm on Friday your order will arrive the next working day. Similarly Parcel Force do NOT collect on weekends so if you select this service over the weekend or after 2pm on a Friday your order will leave us the next working day and will arrive one day later.
Click and Collect – Free!
Click and collect from our store in Haddenham near Cambridge, please allow two hours before collecting your order and we’ll make sure it’s ready for you to pick up! Order by 2pm Monday – Saturday for same day collection. Not available for kilns, polishers or special order items.
International Orders
Our international orders are collected from our warehouse on Tuesdays and Fridays and delivered to a distribution hub at Heathrow where they are sent on to their final destinations. Orders to European addresses tend to take around 4-5 days to arrive after despatch and orders to all other destinations can take a little longer (around 5-10 days).
Why buy from us?
- FREE 1st Class UK Shipping when you spend £30
- Award winning customer service – We’re owned, staffed and run by fellow beaders who are always happy to help.
- Earn Bead Bucks – Open an account and every time you spend £10 you’ll earn 1 Bead Buck, save 12 Bead Bucks and get £6 off your next order!
- Hassle Free Returns – if you don’t like it send it back with a copy of your invoice for a refund or exchange
- Safe Secure Transactions – we utilize SagePay and PayPal the most secure Payment Gateways on the internet
- Your privacy is protected – we’ll never EVER share your information
(++) Very fast service all the way to Spain
Great products as always
14 hours ago
(++) Excellent service as always.
16 hours ago
(++) Service rating : A quick and efficient service all round. One of my items was out of stock and they contacted me straight away to sort that out. The order was well packed and delivered promptly. All excellent.
Product : Beautiful colour and great value.
18 hours ago
(++) Excellent customer service as always and items were dispatched quickly
19 hours ago
(++) Service rating : Yet again, I've been amazed at the speed of delivery and fantastic service given
Product : Love these, 10 minute make and fun to wear
20 hours ago
