Frequently Asked Questions

If you cant find what you are looking for here, then please feel free to contact us.

How 'Green' & Ethical is Spoilt Rotten Beads?
What are Bead Bucks™?


Help I want to start making jewellery but I don't know where to start?
Do you have a minimum order value?
How long will it take to dispatch my order?
Are all of your Sterling Silver items hallmarked 925 & if not why not?
I have purchased some multi holed beads (superduo beads, miniduo beads, candy beads, quadratile, kheops, chilli etc) and a few of my beads have only one hole - is this normal?
How safe and secure is shopping online at SpoiltRottenBeads.co.uk?
Do your products contain Nickel?
What is your refund policy?
What is your exchange policy?
What is your privacy policy?
Do you post to BFPO addresses?
How do I find you?
What is the mission of Spoilt Rotten Beads?
I'm trying to source a particular kind of bead which you don't stock, will you be able to get it in stock for me?
How many beads do I need?
What do the '/0' numbers beside the seed and delica beads mean?
What are the hole sizes of seed beads?
How many beads on a 16 inch strand?
What is Sterling Silver?
Why does Sterling Silver tarnish?
What is Gold Filled and why is it more expensive than Gold Plated?