Service rating : They should make There instructions more clear when orderimg. I had no idea I was bing charged that his postage charge for a pattern!,,. I think they should have to return that shipping cost immediately! Product : I already have. And I still haven’t received my pattern !
Service rating : Absolutely brilliant service, my parcel went missing and they replaced it free of charge with no questions asked. Great selection of materials on their website which is easy to navigate and their customer service are very Helpful and understanding. Product : Love my free gift, I will have many years of use with that. The extras with the membership are so worth the cost and I would recommend anyone to get one.
Quick efficient service. Kept informed of order when despatched.
Service rating : Always arrive in tip top condition Product : Perfect condition and no chips or scratches
Service rating : Juliet gave a great tutorial and love watching her videos. She explains every step well for the patterns. Product : Very well done tutorial and instructions were very clear from start to finish. Thank you Juliet!