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|Date||Score||Customer Comment||Our Response|
|16-Aug-2017||As Above||No Comment|
|28-Jun-2017||Expected it to be thicker||No Comment|
|16-Jun-2017||great product at a great price. superb quality.||No Comment|
|14-May-2017||What would we do without 6lb fireline||No Comment|
|20-Feb-2017||Not used yet||No Comment|
|20-Dec-2016||First time I have used this colour of thread and it worked well with the project.||No Comment|
|08-Nov-2016||As Above||No Comment|
|01-Nov-2016||As Above||No Comment|
|30-Oct-2016||What I wanted||No Comment|
|25-Oct-2016||Good value||No Comment|
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All feedback received, both positive and negative, is displayed publicly on the Feefo website. Whilst it is wonderful to get glowing reviews, consumers accept that not every company gets it right every time and a company can be measured on how good they are by the way they respond to their clients when things dont quite go perfectly.
Feefo is a wholly independent company, established to provide an opportunity for e-commerce businesses such as to outsource the role of collecting genuine customer feedback about the overall service experience and the quality of the products purchased. None of the feedback received is manipulated or edited to favour the retailer what we receive is what is displayed.